ONE OK ROCK Luxury Disease Asia Tour 2023 in Malaysia – Official Merchandise

Pre-order sale date: 28 November 2023 (12pm)
Deadline for pre-order: 30 November 2023 (11:59pm)

One OK Rock Luxury Disease Asia Tour Pullover Hoodie

Heavy weight blend hoodie is 13.5oz 50% Cotton / 50% polyster heavy cotton fleece

Double-lined hood with colour-matched drawcord

Pouch pocket

Design back

Shipping Method

1. We only cover shipping within Malaysia (Peninsular & East Malaysia)
2. For shipping, the goods will be sent 7 – 14 working days after event’s date.
   
3. Please be sure to fill in the correct Name, Email, Recipient Address, Phone Number
   in the information

Collection Method

1. Self pick up at Official Merchandise booth
   • – Please provide Invoice / Proof of Purchase / IC Card during redemption for
     verification purposes
   • – If you are unable to attend for merch redemption, the representive is required to prepare the following documents — Invoice / Proof of Purchase / Copy of IC Card that match with the name of buyer

Purchase Requirement

1. All goods are delivery range is limited to Malaysia only, please note.
2. Please check all the ordered items when receiving the items.
3.  If you find that the product is damaged (excluding intentional damage), or you need
   to exchange the product due to factory quality problems, damage or delivery error,
   and return the product without our confirmation, please notify HELLO UNIVERSE
   social media or customer service hotline to arrange replacement of the product, and
   it can only be done online — merchandise@hellouniverse.asia
4.  If due to any force majeure (including but not limited to natural disasters, fires, floods,
   accidents, or uncontrollable circumstances), HELLO UNIVERSE cannot accurately
   provide the goods or services you need, HELLO UNIVERSE will not assume any
   responsibility or compensation.
5.  All product pictures are for reference only, manual measurement and the actual
   product shall prevail. If the customer does not meet the personal preference or the
   quality is not as ideal, it cannot be returned or exchanged.
6.  HELLO UNIVERSE reserves the right to modify the terms and conditions.
7.  In case of any dispute, HELLO UNIVERSE reserves the right of final decision.

Cancellation Policy

No refunds or exchanges for this booking.